DSHR Training Guides

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NEWS ALERT! Please note all Disaster Training guides have been updated as of August 2010!!

Hello Emergency and Disaster Response team! Below you will find Training Guides for all Disaster Human Resources (DSHR) tracks.  Simply click on the training guide of your choice to download the guide.  If you would like to take classes please see the training calendar on the Emergency Services main page for a list of upcoming classes.  For details on the different DSHR tracks you may see the DSHR chart below.  We encourage new volunteers to take as many classes as possible.  The more classes you are exposed to, the easier it may be to know what volunteer career track you will like and be a good fit in.


There are four levels in the system: Service Associate (SA), Supervisor (SV) Manager (MN) and Chief (CH)

DSHR Group Activity Chart, July 2010

Disaster Action Team (DAT)

DAT Training Guide, v.07-10

Technology (DST)

DST-Chief

Communications (RCM)

Computer Operations (RCO)

Customer Service (RCS)

Networking (RNT)

External Relations (ER)

Community Partnerships (CPS)

Fundraising (FR)

Government Liaison (LG)

Public Affairs (PA)

Individual Client Services (CLS)

Client Casework (CC)

Disaster Health Services (HS)

Disaster Mental Health (DMH)

Recovery, Planning & Assistance (RP&A)

Information & Planning (IMS)

IMS-Chief

Disaster Assessment (DA)

Finance (FIN)

Financial & Statistical Information Management (FSI)

Information Dissemination (ID)

Mass Care (MC)

MC-Chief

Bulk Distribution (BD)

Feeding (FF)

Sheltering (SH)

Welfare Information (WI)

Logistics (LOG)

Chief – Logistics

Facilities (FAC)

In-Kind Donations (IKD)

Life Safety and Asset Protection (LSAP)

Procurement (PRO)

Supply (SUP)

Transportation (TRA)

Warehousing (WHS)

Staff Services (SS)

Chief-Staff Services

Local Community Volunteers (LCV)

Staff Planning & Support (SPS)

Staff Relations (SR)

Staff Health (SW)

Training (TR)

The highest levels one may attain are Operations Management (OM)*

OM Training Guide


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